CONTRACTING CONDITIONS

The contract is made when the user issues the express confirmation of his order. Therefore, PITSTOP WORLD SLU recommends the user to read the legal notice and the conditions of contracting before placing an order.

This contract is concluded in the legal framework of the Spanish regulations for electronic commerce.

Product Features

The features of the products appear on the website next to their image.

Prices

We apply the current prices that are recorded on the website at the time the user places the order. The price is detailed next to the product The price includes taxes, which will be detailed later in the purchase/ rental process.

Languages

The user can make the purchase/rental in Spanish and English.

Process

The user must select the products by clicking on the add button to the shopping cart. At any time the user can see the contents of the shopping cart, where you can see the selected products, price, taxes and shipping costs. Before sending the order the user can change or cancel the selected products.

When the user has finished choosing the products, he must click the “shopping cart option”.

If the user is registered you must log in. If the user are not registered, must provide his email and personal data.

Once the data has been confirmed, the user must accept the Legal Notice, the Privacy Policy and the Contracting Conditions.

Finally, the user must choose the payment method and will be redirected to the payment gateway Once the process is finished, the user will receive a confirmation of the purchase.

Order tracking

When the user places an order, it will be archived and accessible to the user through this website.

Order confirmation

When PITSTOP WORLD SLU receives an order, a confirmation e-mail is sent to the user within 24 hours of receipt of the order, unless PITSTOP WORLD SLU receives the order on a public holiday or weekends, which will be sent on the following day to the reception.

Payment Methods

The user can make the payment in one of the following ways:

Payment by credit or debit card. Visa, Visa Debit, Visa electrón, Mastercard. The user can choose the payment by credit or debit card. The transaction will be confirmed at the time the order is placed.

Payment by Paypal. The payment through Paypal will be made according to its policy. The user consents to the processing of their personal data as specified in the PayPal privacy policy: (https://cms.paypal.com/es/cgi-bin/marketingweb?cmd=_render-content&content_ID =ua /Privacy_full&locale.x=es_ES).

Payment by bank transfer. The user must make a bank transfer for the total of the operation to the bank account of the seller. A period of seven days is established from the confirmation of the order to receive the amount. If payment is not made within the term, the order will be canceled and the contract resolved.

El cliente deberá indicar en la transferencia los siguientes datos:

  • ID card number or tax ID numer, and name of the natural or legal person to whom the order must be invoiced.
  • Order number assigned by the system at the end of the purchase.
  • Indicate as beneficiary of the bank transfer to PITSTOP WORLD SLU.

Returns

According to what is established in the General Law for the Defense of Consumers and Users, the user can make the return within fourteen days after receipt of the product, under the same conditions in which it was delivered.

The seller will refund the sums paid by the user within a maximum period of fourteen calendar days from the date the user notifies of his intention to return the product. Returns outside the indicated deadlines are not accepted.

Return exceptions

No refunds will be accepted for the following products:

The seller will refund the sums paid by the user within a maximum period of fourteen calendar days from the date the user notifies of his intention to return the product. Returns outside the indicated deadlines are not accepted.

The provision of services, once the service is completed, at the time of execution, with the prior consent of the user, with the acknowledgment on his part that he is aware that once the service is completed, he will have lost the right to return.

Products manufactured to user specifications.

Products that have been removed from the seal and that for reasons of hygiene and health can not be returned if the seal is removed.

Products that after their acquisition have been mixed in an inseparable way with other products.

Audiovisual products or software whose sealing has been removed by the user.

Digital contents not supplied in material medium when the execution has begun with the consent of the user, and the user is aware that consequently loses his right of return.

Other exceptions

Outlet products

Products that can easily deteriorate once the container is opened. Unless it is proved that there is no manipulation by the user through a technical analysis of PITSTOP WORLD SLU.

In case of lack of conformity or deterioration of the product, it can be returned for verification by PITSTOP WORLD SLU. There may also be a lack of conformity or deterioration due to transportation.

Consumers are natural or legal persons acting in an area outside a professional activity. No refunds are allowed for returns from companies, freelancers or professionals.

Shipping, delivery term and transportation costs

Shipping costs: are specified in the invoice. In case of return of the product, the shipping costs will be borne by the user.

Delivery time: the product will be delivered to the user within a maximum of thirty days from the confirmation of receipt of the bank transfer. If more than one product has been ordered, the delivery date will be the one corresponding to the product indicating the longest term.

In cases where the demand entails a reduction of the stock, the user will be informed of a new deadline. If the product is discontinued, the user will have the option to choose a product with similar characteristics and price or cancel the order, proceeding with the refund of the amount. If there is a delay of more than 10 days on the date of delivery, the user can request the refund of the price paid.

Transportation costs: Shipments are made daily from Monday to Friday. The transport will be the one identified in the order and includes only the transport to the Iberian peninsula and the Balearic Islands. In case of defects in the product, the user must write it on the delivery note. No claims are made for damage to the product during transportation after 24 hours from receipt of the product. Upon delivery of the product, the user will receive the delivery note.

Rental conditions

1. Budget approval. The order will begin to process when the user approves the budget and pay 50% of the total of the budgeted price.

2. The leased material and its accessories. The rented material and accessories are the exclusive property of PITSTOP WORLD SLU.

3. Delivery and return of the material. PITSTOP WORLD SLU delivers to the user the product in perfect conditions, likewise, the user agrees to return it in perfect conditions at the agreed date and time.

4. Product defects. If the user returns the product with any deterioration, it will be obliged to pay in full the price of the same new product, according to the market prices within a period of 15 calendar days to the return.

5. Return after the deadline. Delays in the return of the product not accepted in writing by PITSTOP WORLD SLU, must be paid according to the rates reflected on the website.

6. Breakdown of the product within the rental period. PITSTOP WORLD SLU will not replace the damaged product due to misuse. If the right to substitute the product is recognized, it will be subject to the availability of PITSTOP WORLD SLU.

7. Modifications in the product. The user can not modify, disassemble or repair the product, under the warning of the responsibilities that derive from these acts.

8. Responsibility for damages caused to the product. Damage caused by improper use of the product shall be the sole responsibility of the user.

9. Civil liability for damages caused to third parties. The user is solely responsible for the damages caused by a misuse of the product during the rental period. PITSTOP WORLD SLU declines all responsibility in case the product causes an accident.

Pricing policy

PITSTOP WORLD SLU reserves the right to modify the prices of the products offered on this website. When placing an order will apply the prices in force on the website.

Doubts or claims

The user can direct their doubts, claims or consultations to:
Company: PITSTOP WORLD SLU.
Adress: C/ INDUSTRIA, 123 - 08025 (BARCELONA)
Phone: 931702188
Email: francesc@vrpitstop.com